The Sales Solutions package’s CRM software comes in two versions:
- B2C, dedicated to managing end customer relations;
- B2B, dedicated to retail and wholesale networks.
In the B2C versoin, D-Moda CRM support creative processes and manages customer relations allowing you also to record and codify a series of information which can be used for marketing and profiling purposes.
In the B2B version, CRM provides online consultation of the status of orders in any sales outlet, management of contacts within the stores, creation of custom data searches, management of promotional and marketing activities, creation of reports and checking the progress of activities.