D-Moda CRM helps your business to sustain its growth strategy and its capacity for continuous innovation. The goal of this is to align your business to your customers’ needs, whether they be end customers, business customers or commercial partners. This is why CRM is the right module to support businesses who want to make changes to their sales, marketing and customer support processes.

The main functionalities of the CRM software are:

• online consultation of the progress of orders in each sales outlet, by video or by generating a printed report;
• complete freedom to define those attributes which characterise a particular sales outlet;
• contact management within the sales outlet with several images for each one;
• creation of queries (data interrogation) based on pattern data or freely-defined attributes;
• management of activities, from the presentation of a new collection through to end-of-season sales promotions. You will always have the ability to produce appropriate documentation to send to the sales outlet, targeting the appropriate person directly.